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30-Minute Video

People V Technology: How To Bridge The Digital Skills Gap

Almost 2/3 of business leaders expect the digital skills gap to be the biggest challenge for organisations in 2022, according to Delloite. Remote and hybrid work has expanded the talent pool for some organisations, but it’s not the silver bullet we all hope for.

In this Future Insight Technology exclusive session, Dave Mareels, Director of Product Management at Sophos, El Cavanagh-Lomas, VP People & Communities at Cisco, and Brigid Mansfield, Go-To-Market Manager at Microsoft, talk about the ways companies can address the digital skills gap, covering training, partnering and outsourcing, and automation during the brink of a recession. 

Free Technology Consultation 

Hybrid Working Solutions

Cloud Voice

Chess Cloud Voice is a business telephone system but hosted in the cloud and offers businesses the communication capability they need on the devices they use, regardless of where they are working from. Helping your people to work better, together. 

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Microsoft 365

Microsoft 365 helps you and your people work better together, increasing your productivity and growing your business with confidence. File sharing, collaboration and meeting tools combined with enterprise-level security help people and organisations get more done. 

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Microsoft Teams

Teams is the hub that brings together all your people's chats, meetings, files, and apps, making it easier for you to collaborate and keep track of group projects. Whether it is with people inside or outside your organisation, get work done in real-time.

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Business Mobile

Take your business communications with you on the go. Chess Mobile Solutions offer competitive tariffs on all the UK’s best networks. Our mobile specialists can help you choose the right combination of memory, performance and features.

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Adoption & Change Management

Implementing new ways of working can be a challenge. Adoption and Change Management helps businesses to design and deliver a tailored adoption plan
helping your business make the most
of making the move to hybrid. 

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Protect Your Data

How do you keep your business data secure when employees are working from anywhere? With employees working from the office, home, and on the go, cybercriminals are taking advantage of this new type of working model to exploit any vulnerabilities. 

Multi-Factor Authentication

Multi-Factor Authentication, often shortened to MFA, is the process of requiring more than one authentication method for login. Enabling MFA for your employees’ accounts helps to keep them secure and prevent unauthorised access.

Virtual Private Networks

VPNs create a secure tunnel for your employees to access company systems, files, and data. 

Endpoint Security

Chess offers a comprehensive endpoint protection program for businesses. Monitor and manage all your devices regardless of where they are.

Microsoft 365 Security

Our staged approach will help you adopt best practices and help your people adapt to a new, remote-working environment with intelligent Microsoft security features.

How We Work With You


Our team of experts will assess your environment and advise on the implementation of best IT practices - keep your business secure, your operations compliant, while also reducing your costs. 


Our engineers boast the latest accreditations from leading bodies and will deliver the solution and help you rollout enhanced features, which may be already available within your subscription.  


We will provide you with additional training and documentation to ensure your people adopt fully the new technology, make your journey a success and increase return on investment.


You can also choose our expert team to provide continuous support throughout your journey, helping you to stay protected and compliant at all times. A variety of managed support options available.  

Other Keynotes You May Find Interesting


Team Work Anywhere, Anytime

The successful adoption of Microsoft Teams can help organisations reduce their costs dramatically. Companies with hybrid workforces saw savings of $6.9 million through the tool you can use to meet, chat, call, and collaborate. In this session we will cover:

  • How Teams can be used to enable your hybrid workplace
  • What’s new including tips and tricks, security and compliance
  • How Teams Phone can address the PSTN (your line and broadband) switch off


Secure Your Hybrid Team

Your people work remotely, in the office or at home, so the demand for anywhere, anytime access to apps is growing. Over 80% of breaches are due to compromised credentials so you need to connect your people to your data securely. In this session we will cover:

How to give users secure access to applications and data
How to enable secure connectivity to branch offices with SD-WAN and SASE (Secure Access Service Edge)
How to converge and unite your solutions to reduce your operational costs


Connect Your People and Customers

Use great customer experience to stand out from the crowd. Over three quarters of users are likely to pay more for better service and consumer expectations have never been higher. Now is the time to review how you connect and communicate with your customers. In this session we will cover:

  • Why is customer experience the key to your growth
  • How to address challenges such as long hold times, insufficient customer information and disjointed communication channels
  • Technology solutions to reduce your costs while boosting customer satisfaction and revenue


Your PC is Your Office

Three quarters of organisations want secure devices and the latest software to ensure their people can deliver their best work. In today’s hybrid environment with some of us in the office, some on the road and some at home, tools and devices are critical. In this session we will cover:

  • The impact on your business when using the right solutions and devices
  • How to mitigate security risk and ensure compliance for your hybrid workforce
  • How to make the most of your technology budget and streamline purchasing

Recommended Content

People vs Technology

eBook: People vs Technology

This eBook looks at the reasons why the digital skills gap exists and explains how organisations can overcome the challenges presented by it through outsourcing.

Is IT Outsourcing The Answer?

Blog: Is IT Outsourcing The Answer?

Includes Video Summary

Emma Stott, Customer Service Director at Chess, reviews why organisations look at IT outsourcing.