Log into your Customer Portal

Click here to access your Customer Portal and take control of your account.
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My Profile

  • Your details in one place
  • Update your profile
  • Manage your preferences

Help and Support

  • Find your answers
  • FAQ section
  • Knowledge base

My Bills

  • Access bills
  • Log invoice query
  • Compare bills

Log a Support Request

  • Request support
  • Log a fault
  • View fault updates

Now Available!

Set Up Direct Debit Bill Payments Within Your Customer Portal

You can now set up secure Direct Debit payments through the Customer Portal.

Once you’ve registered on your Customer Portal, it’s simple to do. Download the Chess Guide to Setting Up Direct Debits in Your Customer Portal today.

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