• cease WLR Single Analogue Lines, and/or;
  • place a Temporary Out of Service order for WLR Multiline, ISDN2 and ISDN30 services

such requests must be submitted to Chess no later than 30 June 2020. 

Following acceptance by Chess of such request, Chess will not invoice the Customer for Recurring Charges as follows:

  • WLR Single Analogue Line(s) - from the date of disconnection, up to 30 September 2020 or the date of reconnection, whichever is the earliest, or;
  • WLR Multiline, ISDN2 and ISDN30 services – from the date of disconnection for a period of 91 calendar days, to expire no later than 30 September 2020

At this time, the above scheme is only applicable to Small and Medium Enterprises with respect to WLR Single Analogue Lines, WLR Multiline, ISDN2 and ISDN30 Services and shall be subject to the terms and conditions which can be found on our website https://www.chessict.co.uk/legal.