28 Aug - 9am - There has been a full return to service but if you're still experiencing issues, switch off the equipment, wait 30 seconds and then switch back on. If service doesn’t return within 5 minutes, please contact us.
5pm - There are a small number of services waiting to be restored and these are expected to return overnight. Next update 9am Friday 28 August.
4pm - Engineers are still working to improve stability in the network and restore the remaining services and we expect this to be complete by 5pm.
3pm - Services are continuing to be restored. Next update 4pm
2pm - Services are continuing to be restored.
1pm - Services are beginning to restore and engineers are conducting health checks on all equipment. Next update 2.15pm
12 noon - Power has been restored to the LHC Data Centre but not to equipment as yet. Field engineers are expected to be allowed access soon so that they can begin to return services. Next update at 1.15pm
11am - The site has now been made safe.
10am - All powered equipment in Telstra LHC went offline at 09:17 BST. We have been informed there are multiple fire engines on site and a suspected UPS fire on the 3rd floor.