Wednesday 19th August
Tuesday 18th August
21:00: Services continue to come back online. Engineers are still on-site and will work overnight to restore remaining services. This will be our final update this evening and the next update will be at 08.30 Wednesday 19th August.
17.00: Services continue to be restored but tentative full restoration has been pushed back to 21.00. Next update 21.30
14.45: Some services are beginning to be restored and our suppliers are working towards a tentative full restoration time of 16.30. Next update 5pm
12.30: At the moment there is no further update but we are working with our suppliers to get a more comprehensive update on time to resolution.
11.30: Engineers have now been allowed back into the affected area of the building and are continuing to investigate. Some services are being migrated to alternative infrastructure.
09.30: Engineers are on site and are working towards restoring services to all customers.
We are currently experiencing higher than normal call volumes to our Service Desk.