Depending on your requirements, there are additional services, to help you manage calls and teams.

  1. Chess Divert - Call distribution, Audio Playback, Call Whisper, Choose to Accept
  2. Chess Divert Plus - All the above functions, plus Agent Ready, for easy management of your call handling teams
  3. Chess Audio Conferencing - Bring together internal teams or external customers for online meetings, regardless of physical location.

Key Considerations

Call diverting requires some advance planning and set up. If you think that you may at any point require a divert, and any of the additional options, please get in touch now. We'll get you set up, ready to reroute as and when you require.

 

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