Williamsburgh’s aim is to provide a home for all who wish to live in their communities and to maintain and manage their properties to the highest standard possible.
Initially set up to co-ordinate the improvement of sub-tolerable tenements in the east end of Paisley, the Association’s role has developed and expanded into other areas. Acknowledged as a significant player in Renfrewshire’s strategy to tackle poor housing conditions and provide for those in housing need, the Association’s activities now extend beyond Paisley into Johnstone and Renfrew.

The Association is a not for profit organisation and is a Registered Social Landlord with the Scottish Government and a registered Scottish Charity with OSCR.

The Business Challenge
Williamsburgh HA had driven maximum ROI on existing legacy hardware and software, and warranty costs had started to increase year on year.
They were aware that running ageing software and hardware brings its own challenges, impacting resilience, productivity and efficiency.
Conscious that January 2020 would be bringing the end of support deadline for the Windows 2008 server, they began the process to source new hardware, software and the necessary technical support.

Required Solution Features

Williamsburgh HA required a solution to address these challenges, offering:

  • A reliable and robust server and storage infrastructure
  • Scalability, to allow for future expansion
  • Business continuity

The Solution
Williamsburgh HA work with Chess who provide IT support, and had complete confidence in their technical and professional ability to manage and deploy the project.
The relationship Chess has with industry partners was also key. This proved particularly valuable when a configuration issue on a storage device necessitated support from the vendor. Chess were
able to call directly on the manufacturer, which ensured a speedy and successful resolution, and helped ensure the project was delivered on time and on budget.

Deliverables included:
Deployment of a New HPE Servers and Storage Infrastructure using Hyper-V and Microsoft Failover cluster technology
Existing Domain Services migrated to new Server 2016 operating systems and VMs

Existing Exchange services migrated to new Exchange 2016 based infrastructure

  • New SQL Server VM and licencing provided to facilitate SQL migration by QL software vendor at later date
  • DR Server upgraded to Windows Server 2016
  • Server networking switching refreshed
  • UPS Power protection refreshed

The Outcome
Moving off end of life hardware and software in advance of end of support deadlines ensured the project proceeded without unnecessary pressure.
Williamsburgh HA now have confidence in the efficiency and resilience of their IT infrastructure, as well as in the business continuity that their new infrastructure offers.

Commenting on the project, John Kelly, IT & Systems Officer said:

"Chess are very professional, very customer orientated, always keeping us informed and up to date with any support issues."