Due to the unfolding situation with Coronavirus (COVID-19), the Home Office (HO) has requested that all Communication Providers implement a charge change to the non-emergency 101 service, so that it becomes free-to-caller from 1st April 2020.

How will my Chess Bill change?

For calls made on or after the 1st April 2020 101 calls will show as £0.00 on your invoice.