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Introduction to Simplicity: Leasing & Chess Partner

Watch now the recording of the webinar ‘Introduction to Simplicity: Leasing and Chess Partner’ to learn how you can improve  cash flow, customer retention and also increase sales.

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SIP Trunking with Chess Partner

Chess Partner are pleased to offer a new SIP Trunking solution to our Partners that will allow you to offer the best Call Management solutions for your customers.

 

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5G in the UK: The Next Generation of Mobile Technology

5G is the fifth generation of mobile networks offering advanced performance for mobile internet connectivity.

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Chess Chats with Oliver Lofthouse

This month, we sat down with Oliver Lofthouse, Sales Director, for the first Chess Chats of 2020. Watch the webinar.

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EE Top Performers to Enjoy an Evening of Cirque du Soleil!
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Mapping Your Route To Success with Chess Partner

We’re pleased to launch our Partner Journey Project this month to kick-start off the New Year.


Our Partner Journey Map is an extension of our Chess Blueprint focus and values – our commitment and dedication to how we work with you.

Watch the short video to find out what to expect when you Partner with Chess.

 

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Customer Experience vs Customer Service: What you need to know

Why is Customer Experience so important to businesses? How does it differ from Customer Service? Chess Partner’s Experience Leader, Hollie Jervis, demonstrates how implementing customer experience projects can offer huge benefits to your business and the importance getting it right.

 

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Chess Partner: 2019 Round-Up

As 2019 draws to a close, Partner Experience Leader, Hollie Jervis, takes us through a round-up of the year so far in Chess Partner, reviewing how the team have continued to improve and offer a great experience for our Partners.

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Meet the Team: Oliver Lofthouse, Sales Director - Partner

Chess Partner are pleased to welcome on board our new Sales Director, Oliver Lofthouse. Oliver has vast experience within the industry and brings a wealth of knowledge to Chess. Read more to find out about his role, responsibilities and what he has planned for Chess Partner. 

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Chess Chats with Kerri Lendon, Chess Partner

This month we welcome Kerri Lendon, Customer Service Director - Partner to Chess Chats. Kerri talks to us about her experience within the Telecoms Industry, how she’s driven towards improving the service delivered to our partners and what the key areas of focus are for the team in 2020.

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Top Performers to Win £800 Red Letter Days Vouchers

Each quarter, we’re offering our Wholesale Partners the chance to win £800 Red Letter Days Vouchers. 

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Compliance: Benefits Of Doing It Right

We worked together with our Head of Quality & Compliance/DPO, Sandra Lovell-Struthers, to create a basic guide on how you can ensure you are compliant.