This month we welcome Kerri Lendon, Customer Service Director - Partner to Chess Chats. Kerri talks to us about her experience within the Telecoms Industry, how she’s driven towards improving the service delivered to our partners and what the key areas of focus are for the team in 2020.
Watch the Chess Chat with Jenny Hammond, our Vodafone Business Partnership Manager and learn more about the network's strategy.
Decreasing churn is currently a major priority for all Networks. In this on-demand webinar, we focus on the best practices to retain customers. Our experts provide you with the insight and tools to enhance your potential to keep customers.
Hollie Jervis, our Customer Experience Leader, is responsible for improving our Partners’ journey and overall experience with Chess. From the onboarding process to the ongoing assistance, she is there to ensure that you are receiving the tailored support your business needs.
This quarter, ten top performers will be recognised and invited to an exclusive VIP lunch with EE and Chess Partner to celebrate strong sales.
In this webinar, Tabassum Hossan, Head of Commissions at Chess Partner, answers regularly asked commission questions.
In this episode of Chess Chats, we interview David Pimm, our O2 Channel Business Manager. In the video he explains what his responsibilities are and how he supports both us and our partners.
Watch Ant Morse, O2, present how technology will shape our industry and change our daily lives.
5G is changing the telecoms landscape. It is one of the hottest topics in the industry press and not only, especially after the Huawei drama hit the papers. However, how is 5G going to affect your business? Watch the panel discussion to learn more.
A short video to help you fill the Vodafone Gemini In-Life form correctly.
Telecommunications and Technology are very male-dominated industries. Chess Partner is proud to have three women on the leadership team. Our second blog from Meet the Team series is with Kerri Lendon, Customer Service Director.
If you missed Channel Mix, here you can watch the recording of the Chess Partner panel with Kerri Lendon, Customer Service Director, Helen Booker, Operations Director, and Anita Wosket, Head of Partner Sales.