Mobile Charter
Our Promise to You
0800 688 8804
MobileTeam@ChessICT.co.uk
We want to make sure that Chess is truly ‘a great place to be a customer’, and that’s why
we’re passionate about our promise to you.
Dedicated service account manager
Call answered within 30 seconds
One hour email response time
Escalation Process
Should you feel that you need to escalate any issues please see below.