Enterprise Charter
Our Promise to You
At Chess we follow the values in our blueprint to help maintain a friendly, positive and safe place to work.
0800 019 3800
Enterprise@ChessICT.co.uk
We protect our people and our customers. Read our Zero Tolerance Policy HERE.
We want to make sure that Chess is truly ‘a great place to be a customer’, and that’s why
we’re passionate about our promise to you.
Dedicated service account manager
Calls answered within 30 seconds
One hour email response time
Escalation Process
Should you feel that you need to escalate any issues please see below.